According to a Microsoft Store’s Small Business Insights Survey, nearly half of business owners surveyed, identified their top challenge as staying ahead of the rapid changes in technology. Additionally, 23% emphasized that budget constraints were top of mind in maintaining and growing their endeavors. Other top concerns included enhancing security and having peace of mind over IT functions.
Reasons To Hire A Managed Service Provider
So why exactly would your business want to hire SeaGlass Technology as their managed service provider? Let’s break down these top four drivers.
1. Access To Newer Technologies
SMBs often have an overburdened IT staff, with employees who may lack the skills and training necessary for certain tasks and are unable to handle the entire company’s network on their own. In response, these companies recognize the value of working with an outside technical support team.
Not only does IT outsourcing help with having an extra team of IT experts with the ability to troubleshoot and remediate issues that arise, clients also benefit from having access to the latest technology and business-grade solutions that maintain uptime and profitability, such as remote monitoring and management, backup and disaster recovery and cloud computing.
Investing in the managed services business model tackles existing labor constraints and prevents internal IT departments from always having to play catch-up. By working with SeaGlass Technology, businesses are able to gain access to business-grade technology, leverage tools that help increase the reliability of their IT infrastructure and also receive a virtual CIO (vCIO).
The role of a vCIO is critical to business, as it helps with understanding and managing the evolving technology landscape, allowing our clients to better plan for long-term goals and scale their business.
2. ROI/Cost Savings
One of the greatest business values from hiring a managed service provider comes is greater overall cost savings. There are many factors to consider for an IT budget including hardware costs, software and network infrastructure costs and maintenance costs. Also, the cost of labor is significant for any business, but especially for SMBs.
A majority of the time we see companies which have no dedicated IT team, and their employees are forced to compensate by performing technical tasks that are outside of their core area of expertise, slowing productivity and preventing the business from being able to grow. With the SeaGlass Technology business model, customers are able to more easily predict their IT costs on a month-to-month basis.
ROI is recognized when we free up their staff’s time, allowing them to devote more to higher value projects they’re properly equipped to manage, while increasing overall productivity. Your dedicated account manager will provide quarterly reports to review cost savings in your QBR. The QBR provides valuable insights that help clients maximize employee productivity and satisfaction to help reach their business goals.
3. Enhanced IT Security
Security is becoming a vexing issue for all small businesses. Laptops, desktops, smartphones, applications, tablets, servers, operating systems, browsers, wearable technology and the like, all store and transmit data and require the strictest of security measures.
The fact is, 70 percent of the businesses surveyed in Microsoft Store’s Small Business Insights Survey, suggested they would prefer to outsource for support in matters of cybersecurity, rather than do it themselves. Some of the small businesses were concerned of becoming the next headline in a high-profile data breach or data loss incident.
4. Peace Of Mind
One of the greatest benefits of our managed services, is that we are in regular communication with our clients. Our clients don’t want to have to worry about their daily IT operations.
With our managed services, they don’t have to second-guess the reliability and speediness of their network connection. Similarly, they don’t have to worry about what the state their IT environment will be when they commute in to work each morning. They choose to work with SeaGlass Technology because we can provide 24/7, 365 coverage.
We offer services like RMM and security suite that detect potential disturbances and vulnerabilities, allowing us to resolve these problems before they develop into more critical threats. At SeaGlass Technology we will troubleshoot and remediate glitches or bugs before our client is even aware. We understand a CEO does not have the time to verify that the backups his company has taken actually worked?
We already know that data management is a top priority. While working with SeaGlass Technology, key executives can take advantage of outsourcing various tasks to a trusted partner, allowing employees to focus on other business functions, and gaining peace of mind.
Speak To An Experienced Managed Service Provider
Hiring Seaglass Technology as your managed service provider will enable your business to grow unlike ever before. For more information or to schedule a consultation, please give our staff a call at 212.886.0790 or schedule a consultation online.