Managed IT services are in the business of keeping your systems in the most optimum, reliable and secure state. We accomplish this whether you have your own internal IT department or if you outsource some or all of the IT support functions.
Professional managed IT service providers solve common problems that set back company productivity, such as changing lost or stolen passwords, cleaning viruses from computers and networks, installing new software on your computers, and setting up and maintaining your company’s ability to send and receive emails.
Types Of Managed IT Services
Managed service providers offer a host of IT services for organizations to improve their infrastructure. From IT help desk to cloud services and data backups, managed IT services can improve both the efficiency and profitability of your organization. Here are some of the solutions businesses receive with managed IT services:
Remote Monitoring & Management
Managed IT Services have the ability to monitor your servers and network 24/7 remotely. When a system or function fails, a team of IT professionals is immediately alerted and starts investigating. In most instances, this happens in the background before it becomes a problem for your company. This can be done remotely, keeping your network active with no interruptions in day-to-day business.
IT Cloud Services
Cloud services offload data and processes from locally stored hardware onto the Internet, allowing for faster speeds and more accessibility to data from multiple devices. Businesses commonly leverage cloud services to enhance employee interactions, team efficiency, and customer experiences.
These solutions can be delivered without start-up costs or extensive training involved in buying new technology.
Unified communications as a service (UCaaS) allows companies to consolidate information and streamline communication. Often, companies use a combination of multiple messaging platforms, such as email, Slack, Zoom, or other mediums.
UCaaS is a cloud-based solution encompassing email, voicemail, instant messaging, call conferencing, and video conferencing – keeping all communications in one, easy-to-track system. This enhances a business’s overall performance by providing flexibility and reducing redundancies.
Data Backup & Disaster Recovery
Data can be easily lost. Whether through a computer going missing, a server crashing, or accidental deletion, this can seriously cost companies. Data backup & disaster recovery services prevent these costs by backing up data so there is no chance of permanently losing information duplicated onto a separate system. These disaster recovery methods also prove helpful to businesses recovering their progress when power fails or in natural disasters.
IT Help Desk
IT help desk services, also provided by managed service providers, are staffed with IT professionals to troubleshoot and solve technical problems. IT help desks allow businesses to have a cache of expert knowledge always on standby. These professionals help with downloading software, fixing internet speed issues, troubleshooting hardware, and more. These solutions can usually be done remotely and start as soon as an issue is reported. With IT help desks, businesses can quickly clear roadblocks using outside experts.
Structured Cabling Support
Managed IT service providers can provide structured cabling support to keep your business’s technical infrastructure high-speed. The best cabling for increasing connection speed in a business’s computers and servers are CAT6 and Fiber Optic cables. CAT6 is the latest LAN cable technology and supports businesses’ IT infrastructure, including wireless access points, routers, printers, and workstations.
Fiber optic cables transmit data extremely quickly using light signals. Professional IT experts can assess which is best for your business, install new cables, and provide ongoing support.
Work With Experienced Managed IT Services Providers
Businesses should focus on being the best at what they do, scaling their operations, and delivering to customers. Using a managed service provider allows businesses to focus on the right areas to grow instead of being slowed down with technical issues or diverting resources. Contact the experienced IT professionals at Sea Glass Technology today by calling 212.886.0790 or by scheduling a consultation online.