Information technology (IT) has undoubtedly revolutionized the manufacturing industry. Through cloud-based solutions and smart manufacturing, teams can now produce goods more efficiently than ever. However, with more technology comes more demanding requirements and responsibilities. This is where our wealth of expertise can help. SeaGlass Technology is a third-party MSP that offers managed IT services specifically for the manufacturing industry. All of our service plans are entirely personalized. We provide our clients with IT management, networking services, and IT security.
Managed IT Services For The Manufacturing Industry
Managed IT services by SeaGlass Technology for the manufacturing industry are designed to protect your data, recover lost data when disaster strikes, integrate cloud-based software systems seamlessly and provide assistance if any issues arise. We also provide remote monitoring and management that enables our experienced IT professionals to monitor your computers and workstations remotely. Here is a more detailed overview of each service to help you determine which is right for your manufacturing business.
Data backup and recovery services from SeaGlass Technology are a great way to protect your sensitive data and put in place a disaster recovery plan to protect your organization. We offer cloud-based and local data backup, along with hybrid options. Our team can assist you in personalizing your plan.
Disaster recovery is a way to ensure the fast recovery of your data when a disaster occurs. This helps ensure there are minimal interruptions to daily operations and data does not fall into the wrong hands. Our services protect against sudden and unexpected security breaches, denial of services (DoS) attacks, and more.
IT Cloud Services
Cloud-based systems are essential for the manufacturing industry as physical infrastructure often proves unreliable and inefficient. IT cloud services with SeaGlass Technology enable you to scale your organization more efficiently, reduce IT costs, and collaborate more efficiently.
IT Help Desk
Our IT service professionals understand how to promptly diagnose and fix a range of IT concerns. The manufacturing industry relies upon efficiency and predictable technology, and we understand any issues with your technology only lead to a minimal delay. Our services include 24/7 support via phone, chat, and email as well as onsite support for issues that cannot be solved remotely.
Remote Monitoring & Management
Remote monitoring and management (RMM) enable our certified IT professionals to remotely monitor your computers and workstations. If software patches or updates are needed, software maintenance is required, or IT solutions develop, then our remote team can solve them promptly in a remote location.
Unified communications (UCaaS) allow for seamless communication across multiple channels and devices. This involves aligning your communication channels over a global IP network. Our cloud-based UCaaS solution encompasses more than a dozen communication channels, including email, fax, voice mail, instant messaging, SMS, interactive whiteboards, desk phones, and more.
Manufacturing Industry Networking Services
Networking services are also essential for the manufacturing industry to ensure successful and efficient daily operations without delays or miscommunication. The following is a closer look at our primary manufacturing industry networking services.
Network installation involves upgrading your existing network infrastructure to a more modern and trusted solution. The key components of our network installation service include (but are not limited to):
- Wireless network services
- Network security
- Mobile device support
- Computer cabling
- Network integration services
- Hardware and software installation
Virtual Phone Systems
With virtual phone systems from SeaGlass Technology, your manufacturing company can improve its efficiency, avoid the frustration often associated with direct routine (via on-premise phone systems), and much more. We offer VoIP phone systems and PBX phone systems.
We provide server maintenance for manufacturing companies throughout New York City and the surrounding areas. This service includes regular server checks, updates to ensure optimal function long-term, and the addressing of possible issues that could turn catastrophic if left unresolved.
Structured Cabling Services
CAT6, CAT6A, and fiber optic cable installation from SeaGlass Technology ensure the network’s structured cabling system performs at its best. Our IT professionals personalize your structured cabling system for optimal efficiency and overall benefit.
Business Cable Installation
Business cable installation involves the entire installation of a new business cable system for your manufacturing location. We understand the complexities often involved with installation for this industry, and our experienced IT professionals can handle the job reliably.
Business Cable Testing & Certification
In addition to installation services, our IT professionals can also test and certify your business cables. This ensures they are optimally installed and function at the highest level possible.
Commercial Wifi Installation
You should not have to deal with slow internet connections that stall or even halt manufacturing. We provide fast and reliable commercial wifi installation. All installations are carried out by certified IT professionals that are local to the NYC area. Our team can also personalize your plan to meet your precise and unique organizational needs.
Manufacturing IT Security
Manufacturing IT security services with SeaGlass Technology includes monitoring your existing IT network, regular security assessments (including penetration testing and vulnerability assessments), security solutions, and operations center services.
Network monitoring services from SeaGlass Technology provide you with real-time insights about the current health of your IT network infrastructure. This service keeps all of your devices running smoothly and allows for early intervention if any issues are detected with your network overall.
Network Security Assessments
A network security assessment, which includes a vulnerability assessment, determines the strength of your IT security. Ideally, there are no weaknesses that are detected, but it is very common for us to find potential weaknesses that could leave your manufacturing corporation vulnerable to cyber attacks.
Penetration testing is a simulated attack on your IT infrastructure. If we can penetrate through IT security, then improvements are necessary. On the other hand, successful penetration tests let us know that your network is secure. There are other notable advantages of this service as well, such as checking to ensure your IT security complies with all regulations for the manufacturing industry.
Network Security Solutions
Our network security solutions equip you with the resources and services you need to keep your IT network safe from data breaches and other types of cyber attacks. We offer a variety of solutions and can personalize your network security system according to your unique needs.
IT Security Services Operations Center
Manufacturing corporations that rely upon IT networks for efficient workflow and storing sensitive data should further protect their network with a third-party IT security operations center that is available 24/7. We offer this for your organization and can even monitor your network around the clock in case of a breach attempt.
Reach Out To An Experienced Manufacturing MSP
A reliable IT infrastructure is integral for the successful operation of manufacturing corporations. If you would like to discuss your IT management needs with an IT professional at SeaGlass Technology, call us today at (212) 886-0790 or schedule a consultation for a more in-depth discussion about our services and how we can assist you as a third-party MSP.